Terms of service
Terms & Conditions (Terms of Service)
These Terms and Conditions ("Terms") govern your use of the website pawventureuk.com (the "Site") and any purchase you make through it. The Site is operated by Bharat Digital Limited, a company registered in England and Wales under company number 15888582, whose registered office is at Unit-1i Manor Park Business Centre, 736–740 Romford Road, London, United Kingdom, E12 6BT, trading as "Pawventure UK" ("we", "us", "our"). By placing an order through the Site, you agree to be bound by these Terms.
1 Company & Contact Details
• Trading name: Pawventure UK
• Company: Bharat Digital Limited
• Company number: 15888582 (England & Wales)
• Registered office: Unit-1i Manor Park Business Centre, 736–740 Romford Road, London, United Kingdom, E12 6BT
• Email: info@bharatdigital.co.uk
• Phone: +44 7938 111610
2 Products & Fulfilment
Products listed on the Site are shipped from third-party suppliers on our behalf; stock, packaging, and exact delivery origin may vary by item. We take reasonable care to ensure product descriptions and images are accurate, but colours, packaging, and minor specifications may differ slightly from supplier imagery.
3 Orders & Acceptance
An order placed through the Site is an offer to buy. No contract exists between you and us until we send you an order confirmation email; we reserve the right to decline or cancel an order (for example, in the event of a pricing error or stock unavailability) before dispatch, in which case you will receive a full refund.
4 Pricing & Payment
All prices are displayed in pounds sterling (GBP). We reserve the right to change prices at any time, but changes will not affect orders already confirmed. Payment is taken at the time of order via the payment methods offered at checkout.
5 Delivery
Estimated delivery timeframes are provided at checkout and in our Delivery & Shipping Policy (Section 5). Because items are fulfilled by third-party suppliers, delivery windows are estimates, not guarantees; we will notify you of any significant expected delay and you retain your legal right to cancel for undue delay under the Consumer Rights Act 2015.
6 Your Right to Cancel
As a consumer shopping online, you have a legal right to cancel your order within 14 days of receiving it without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Full details are in our Returns & Refunds Policy (Section 4).
7 Liability
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be limited under English law. Subject to that, our liability for losses you suffer arising from your use of the Site is limited to the amount you paid for the relevant order.
8 Intellectual Property
All content on the Site — including the Pawventure UK name, logo, photography, and written content — is owned by or licensed to Bharat Digital Limited and may not be reproduced without permission.
9 Governing Law
These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protections available in your country of residence.
10 Changes to These Terms
We may update these Terms from time to time; the version in force is the one published on the Site at the time you place your order.